JERLINE BALTIMORE, LCSW-QS

I am here to help individuals and families reduce their vulnerability to these factors by delivering the knowledge and support they need to make well informed decisions in concert with their medical team.

Hiring Me as A Patient

I am pleased that you are exploring the option of hiring a Patient Advocate to help you or a loved one navigate today’s complex health care system. The reasons individuals or families choose to hire a patient advocate are as varied as the clients we have helped. In my experience, many loving and attentive families have enlisted my services to help a loved one out of necessity-- time, distance, job commitment, or the needs of other (often younger children) family members create a gap in care-- a gap we can fill with both experience and compassion. Hiring a patient advocator is not right for every family—or every family’s situation. I understand there is a financial investment associated with hiring outside help. I understand—I’ve been on the other side—and know that as complicated as navigating the healthcare system is, it can be equally difficult navigating the emotional consequences of your own or a loved one’s illness.

Services
  • Research diagnosis and treatment options (including clinical trials)
  • Identify doctors, surgeons, physical therapists, at-home nursing care, assisted living facilities and nursing homes
  • Assist with obtaining second opinions
  • Accompany you or a loved one to medical appointments and/or the emergency room. Liaison with healthcare providers to help you understand the medical condition, treatment options and next steps
  • Monitor hospital stays and interface with the medical team to understand the diagnosis, testing and treatment plan
  • Monitor you or a loved one following admission to a rehab, sub-acute facility or nursing home
  • Organize your medical records to better facilitate intelligent medical decisions and reduce the risk of medical errors
  • Mediate family conflicts involving healthcare decisions
Barriers To Effective Healthcare

Patients have less time with doctors--average time is 8 minutes--and this challenges the doctor's ability to deliver patient-centered treatment; Insurance companies are increasingly denying coverage for diagnostics, medications, treatments, hospital expenses, etc; Family members cannot provide hands-on support because they often live apart from one another and/or they cannot take the time off from work; People are frequently diagnosed with more than one medical condition and using several medications which makes it difficult for physicians (particularly in an emergency setting) to make fully informed decisions for patients unless they have a clear and easily accessible medical record. Medical error is the third leading cause of death in the U.S. and the most common reason cited is communication problems.

About Pricing

Price for services on a per hour basis—typically $200/hour. Let’s start with a free phone consultation and determine if our certified staff can bring you peace of mind from problem solving your healthcare needs with you.


Email me for a free consultation or fill out the contact us form.